Customer Service
Submit orders, change existing orders, address updates, shipment questions, website assistance, and more.
Technical Support
Off-schedule testing, reporting and evaluation questions, instrument and sample troubleshooting, and more.
DataDirect
DataDirect questions and assistance with using the laboratory information system (LIS) to transmit proficiency testing results directly to the API.
Price Estimate
Request a product and price comparison against your current PT provider. Take the guess work out of product conversions and allow us to do it for you.
Billing Inquiries
Statement questions, invoice requests (existing orders only), credit memos, payment submissions, and more.
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Call Us:
800-333-0958
Monday thru Friday
9:00am-4:00pm EST
(closed for lunch from 12pm-1pm)